Store Categories
Customer Service
Join our Newsletter
First Name:

Last Name:

E-Mail Address:
  

Shipping & Returns


Shipping within the UK

 

At Ballinwillin House Farm, the customer can choose either 2 day delivery for £10 or next day delivery for £25.  All our products are shipped frozen in temperature controlled packaging guaranteed to keep the product frozen for 55 hours.

 

 

2 Day delivery Service - £10

Our cut off for receipt of orders is 1pm. Any orders received before 1pm will be shipped on the day with the following exceptions:

 

Order Day               Shipment Day        Delivery Day

Monday                    Monday                   Wednesday

Tuesday                   Tuesday                   Thursday

Wednesday               Wednesday              Friday

Thursday                  Monday                    Wednesday

Friday                      Monday                    Wednesday

Saturday                  Monday                    Wednesday

Sunday                    Monday                    Wednesday

 

 

Orders received on Thursday, Friday, Saturday or Sunday will be dispatched on Monday. Due to our commitment to quality we cannot ship on Thursday or Friday because product may be compromised if in transport for more than 55 hours, which would happen over a weekend.

 

 

Next Day delivery Service - £25

Our cut off for receipt of orders is 1pm. Any orders received before 1pm will be shipped on the day with the following exceptions:

 

Order Day               Shipment Day        Delivery Day

Monday                    Monday                   Tuesday before 12pm

Tuesday                   Tuesday                   Wednesday before 12pm

Wednesday               Wednesday              Thursday before 12pm

Thursday                  Thursday                 Friday before 12pm 

Friday                      Monday                    Tuesday before 12pm

Saturday                  Monday                    Tuesday before 12pm

Sunday                    Monday                    Tuesday before 12pm

 

 

Orders received on Friday, Saturday or Sunday will be dispatched on Monday. Due to our commitment to quality we cannot ship on Friday because product may be compromised if in transport over a weekend.

 

Returns and Refunds

 

Your satisfaction is our top priority. We guarantee to sell only the finest quality products and take great care to ensure you receive the highest quality. In the unlikely event that you are not 100% satisfied we will provide a full refund and organise collection of the product. We are committed that our customers are always left totally satisfied.

 

 

 


© Ballinwilin House Farm